Customer portal software for better digital customer loyalty

Q: Do my customers need training for using the customer portal software?

No special training is required because the dialogs are designed to be self-explanatory and are documented in detail.

Q: How does communication with customers in the portal work?

After a simple registration process, the customer can access the data and features in the portal. As soon as the customer needs to act, the portal informs them via email and directs them to the required task.

Q: To how many customers can I provide this service?

With the current license model, all suppliers are covered.

Q: What does the customer portal software cost?

The price for a digital customer portal depends on numerous factors, such as the feature scope and the work required for implementation. Work with your YAVEON consultants to determine which option is most suitable for you, and receive an offer that is perfectly tailored to your needs.

Q: How long until the customer portal software is ready to use?

The individual modules of the customer portal are realized step by step, which can be completed in just a few days and used immediately.

Simple, fast, and efficient with digital customer portal software based on the power platform

24/7: Enable customer inquiries around the clock

Automate inquiries, orders and more.

Provide information quickly and easily

Develops the business relationship with your customers

Handle inquiries in one portal thanks to customer portal software

Wouldn't it be nice if your customers could make and view inquiries, orders, and information on the status of deliveries - in one place and always up-to-date? Give your customers the convenience of using customer portal software- from entering an order to downloading their invoice. Customers can also access price lists and specifications that you provide directly from your ERP system to the portal. And the best part is that the digital processes are customizable and can be expanded entirely without programming.

Unlike a typical online store, the portal is designed to foster business relationships with your customers. This is possible due to the low-code environment based on the Microsoft Power Platform that you can quickly and easily customize. It enables you to respond to changing markets - and to do so faster than your competition.

You want to communicate not only with customers, but also with your suppliers? For this, we offer ther right supplier portal software on a low-code basis.

Share information and documents with your customers more easily - with customer portal software based on the Microsoft Power Platform.

Why you will love the customer portal software based on the Power Platform

Integration

Work with your ERP system.

Do you want to use data from your ERP system? The close connection between the customer portal software and your ERP portal is particularly beneficial. Orders entered in the portal can be processed in the ERP system directly. At the same time, it is possible to make information from the ERP system available in the customer portal, such as delivery information.

Overview

You always know where things stand.
Some products are particularly popular, so good and efficient planning is critical. In the customer portal software, customers can view either current availability or the availability of items - because you configure the portal according to your needs.

Realtime updates

You and your customers are on the same page.

Order, shipping, invoice: You and your customer can view all the information about their orders in the customer portal software - always up-to-date, always current.

Time

Reduce employee workload.

Fewer emails, fewer phone calls, fewer misunderstandings: As you stay in contact with your customers via the customer portal, you save time and resources.

Explore the possibilities of the with YAVEON

Explore the possibilities of the Power Platform with YAVEON

Work together as partners on an equal footing

Uninterrupted processes: tailored advice

Maximum benefit: digitalize suitable processes

Combined knowledge: Business Central and the Power Platform

Full portfolio: Solutions hand in hand

Experience and skills: over 750 customer projects

Learning: Helfpul how-to videos

Long term Microsoft Partner

Questions are there to be answered.

The most important FAQs about customer portal software

What is the Microsoft Power Platform?

What does the customer portal software cost?

How long until the customer portal software is ready to use?

Do my customers need training for using the customer portal software?

How does communication with customers in the portal work?

To how many customers can I provide this service?

You have questions? We have the answers.

Interested in products, questions, or any other concerns? Please feel free to contact us through our contact form. We will process your request as quickly as possible.