Time savings & better use of resources

Microsoft Bookings is a practical tool for handling requests and appointments digitally. Data can be entered, the form sent, and the respective content appears automatically on the recipient’s screen. But what is missing is the ability to transfer the captured information to the ERP system. This manual process is unwieldy and prone to errors - it’s a task that costs the non-profit organization Remar a lot of time. The right solution: a workflow with the Microsoft Power Platform.

Helping people who are not seen by society

Remar is a name and a destination, as Remar stands for "rehabilitation of marginalized people". The Swiss organization aims to help people who do not receive social support, giving them hope, and providing them with a future. To finance its work, Remar offers services such as removals, cleaning, pick-up services, and transport services, which can be requested through its website. Paulo Oliveira, CEO of Remar Switzerland, recalls: "There was a lot of manual work needed for the coordination of these services. I wanted to ease the workload of our employees, and not have them tied up with so many phone calls. We already use Business Central and are supported by YAVEON. The project is the responsibility of our colleague from the accounting department, and that's how we started talking about it."